Dear Deisesobkowicz, We thank you for selecting our hotel to spend your holidays. Best regards, Julietta Zioga GUEST RELATION MANAGER, It was a very nice place. Maria on housekeeping was brilliant and loved our daughter Honor.I really dont see why people complain about the staff there wonderful. Mitsis Rinela Beach Resort & Spa, Kokkini Hani: 5,471 Hotel Reviews, 4,976 traveller photos, and great deals for Mitsis Rinela Beach Resort & Spa, ranked #2 of 13 hotels in Kokkini Hani and rated 4.5 of 5 at Tripadvisor Your satisfaction is the best source of motivation for our team as we continuously strive to provide memorable experiences to all our guests with high standards of service. If its 5* the hotel is aiming for the solution is to get more staff. There are similar hotels available. Mitsis Rinela Beach Resort & Spa: Good 4 star with gr8 views - See 5,884 traveler reviews, 5,670 candid photos, and great deals for Mitsis Rinela Beach Resort & Spa at Tripadvisor. Queues, queues, queues for food and drink: travelling at the beginning of summer holidays, you expect it to be busier, but queuing to access quick food items such as pre-made cakes, icecream or drinks was off-putting. Great value for money for all inclusive! We had fabulous time in Rinela! Rinela Beach Resort & Spa Concierge services. The pool areas, beach, common areas, F&B outlets and all 393 rooms are completely renovated revealing an entirely new hotel to Rinelas guests. We hope to have the opportunity to welcome you back in the future for an exceptional holiday experience with us. Also, does anyone have any pics of a superior double with garden view at all? We are also glad that you took advantage of the evening entertainment options and enjoyed the Full Moon Beach Party. If I have to think of 1 minus point and that is actually nothing.also the fitness area top notch there! This response is the subjective opinion of the management representative and not of Tripadvisor LLC. thank you to Eleni and the rest of the Wellness team for this trip, it was an unforgettable trip! Some photos of Laguna look tired when compared to Rinela. She was amazing!! We never used the main, ? Safe . Mitsis Rinela Beach Resort & Spa is located on a renovated, Blue Flag awarded beach. The 24hrs main restaurant offers local and international cuisine with all meals served in a show cooking buffet style for custom food preparation and theme corners from Greek, Italian, Lebanese, Mexican, Mediterranean, Pacific Asia and Fine French cuisine. During peak hours, it is not uncommon for certain F&B outlets to experience increased demand, as a lot of guests choose to dine at the same time, despite the queues. Thank you for your kind words. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Direct flights to HRK in Nov/Dec. Also, does anyone have any pics of a superior double with garden view at all? Your satisfaction is the best source of motivation for our team as we continuously strive to provide memorable experiences for all our guests with high standards of service. A great holiday which we enjoyed very much, Really good, would come back but improvements recommended, Knossos Beach Bungalows Suites Resort & Spa. It is delightful to hear that you had an amazing time during your stay and enjoyed several aspects of your vacation. Also, does anyone have any pics of a superior double with garden view at all? Choose from more than 5 properties, ideal house rentals for families, groups and couples. I've been in some 5 stars hotel and this one for sure is not, but they tell me that in Greece is like that. I travelled with my family and stayed in a suite with shared pool. Are there any other AI hotels that you would recommend looking into which has a good balance over of luxury while still suitable for kids? many rooms do not have a separation. It would be an ultimate pleasure for us to have you back one day for another exciting experience. Cleaning service is very good - the rooms spotless every day. Get to beach or pool at 8am to reserve loungers in August. Thank you for acknowledging our dedicated team members who had such a positive impact on your stay and contributed to making your dining experiences memorable. It was our pleasure to have you as our guest, and we look forward to welcoming you back for another memorable experience. Scroll anchor navigation left Overview Reviews Scroll anchor navigation right Overview. When we arrived we had been upgraded to a, Dear Guest, Thank you for choosing Mitsis Rinela Beach Resort & Spa for your vacation and for your time spent on writing a review with such a kind evaluation. Breakfast: 07:00 - 10:30 American . It is delightful to know that you had a fantastic week at our resort and enjoyed the beauty of our surroundings, including the wonderful sea. We would also like to kindly point out that the purpose of our Marketing & Advertising is to showcase the highlights of our offerings and each and every part of our hotel facilities, accommodation, services and options. And our culinary team is trained extensively in food preparation, cooking techniques, and safety & hygiene protocols. Buffet food: it was ok. We always found something to eat but it was generally overly salty (sometimes rendering some of the food inedible) and meat was generally over cooked. She was that awesome. Entertainment; there isnt a lot to do at the resort. Thankfully all 3 of our kids can swim so was ok.8. Staff very friendly.we all were surprised by breakfast . We are very pleased to know that overall you stayed satisfied with your vacation in our hotel, as our aim is to make each guests experience sincerely and genuinely caring and welcoming with a warm Greek family spirit and we are sincerely sorry for any inconvenience you might have faced during your stay in our hotel. The whole complex was quiet, as even the evening entertainment finishes by 11pm. We really appreciate it very much and it will be a pleasure for us to meet you in our hotel again. 4.5 Excellent 5,790 reviews #2 of 13 hotels in Kokkini Hani Location Cleanliness Service Value Travellers' Choice Rinela Beach Resort & Spa is a rich ultra-all-inclusive 24h 5* family resort, in the area of Kokkini Hani in Crete. Theres an issue with sunbeds. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The restort is gorgeous, the sea wonderful. We were on beach every day, as pool was so full. Best regards, Julietta Zioga GUEST RELATION, We have just returned this morning, having spent 10 nights at mitsis Rinela beach. All of the Sea View rooms except for "front row" and in the main building are first or second floor rooms. Well if you like to lay on the beach and doesn't care about the good food and drinks, this is a good place for that. We understand the importance of relaxation during vacation and are sorry to hear that the issues encountered affected your ability to fully enjoy your stay. We would also like to kindly thank you for your valuable feedback, comments and suggestions which are highly appreciated in our constant effort to improve our services and facilities. And we value the opinions of all our guests, as we believe that the variety of reviews reflects the diversity of experiences people have at our hotel, therefore, we continuously strive to improve based on the valuable feedback we receive. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Our team's focus is always on providing genuine care and assistance to all guests. but especially the Wellness team was amazing! We are a family of 4 work 2 kids 5 & 9 and for now AI hotels suit us but we do like to explore. It was our second time in the hotel. Kokkni Chani, Kokkini Khanion, 71500, Greece When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Lock in the lowest price from these sites. It exceeded our expectations in every way, and we wholeheartedly recommend it, particularly for families seeking a fantastic holiday destination. We do value your patronage and it would be an ultimate pleasure for us to welcome you back for another exciting experience. Your acknowledgment of our team's endeavors is a true testament to their passion and dedication in creating memorable experiences for our valued guests. Claim your listing for free to respond to reviews, update your profile and much more. Irini, we love you! Which has better facilities such as water slides for kids? more. Our team is dedicated to providing our guests with memorable and engaging experiences, and we're delighted that they made your trip unforgettable. There are more places to choose from in the, mitsis hotel kokkini hani, mitsis resort rinela beach, mitsis rinela beach crete, Kokkini Chani, Kokkini Hani, Crete 71500 Greece, Lock in the lowest price from these sites. It is our pleasure to know that you had such an amazing time during your week-long stay with us. Beach bar staff wonderful, we loved happy Georgis. However it seems to be coming ina lot more than Laguna. The hotel features 393 rooms, while in its facilities, guests can enjoy windsurfing, water ski, canoe or diving, waterslides, games by the pool and on the beach. Again, staffing issue I believe.6. Highly recommend! ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-118543942', '');}, 'log_autolink_impression');Mitsis Rinela for next June thinking that as it was part of the premium collection that it would be a more suitable price point than Laguna and less isolated. Room types may vary. The culinary offerings were diverse and catered to all tastes. Instead it wasnt uncommon to see one person manning the bar or crepe place. Most popular question about the pool . Back to the airport proximity: you can literally see the belly of the planes as they take off and land. If the system detects something that potentially contradicts our. However it seems to be coming ina lot more than Laguna. And once again we will try to please you with our Greek hospitality. Thank you for entrusting us your holidays and for recommending us. This was our first stay with Mitsis and we'd gone all in and booked a Swim Up Room, all inclusive - great choice for us as it offered us complete flexibility throughout our stay and a wonderful, safe environment for the kids. If you don't, you'll turn up and discover they're all fully booked and you're stuck with the main buffet restaurant and begging the indifferent booking lady for a change (weirdly only between 9 and 11 am), which she'll tell you you probably won't get. A super holiday that catered for the whole family group ranging in age from 3 to 75. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. All the fitness team was lovely.they really kept me in shape ( I was so worried about that ) great workout they really know everything about gymnastics, Dear Guest, We are delighted to receive your excellent review of your recent stay at Mitsis Rinela Beach Resort & Spa.
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