amerifreight complaints

Commissions do not affect our editors' opinions or evaluations. Dispatchers are nice guys and work hard to get the best rates for the company. I have already recommended AmeriFreight to some of my travel healthcare people. Remember, your car must be cleared of all belongings before shipping. It almost seemed like no matter what I had asked for, the company would have offered to drop the price. Here are the initial quotes we received: Based on these quotes and industry research, few auto transport companies can beat AmeriFreight's lowest rates. It was my first time using this and I didn't really know how it worked. But then, I got a call and he said he tried to deliver my car but he couldn't deliver it to the address. In our car shipping survey, about 67 percent of AmeriFreight customers were satisfied or very satisfied with their experience. AFta gap coverage covers unexpected damages, so customers can have peace of mind knowing their car is covered. Only 28% of 0 complaints were resolved. I received a bid within the time frame AmeriFreight gave me. Resolved Featured review Here is a very good example of learning a lesson. If you're still having trouble, please consult your browser's help page, or choose a city and state/province from the type ahead dropdown choices. The reason for my rating and dissatisfaction was mainly with the carrier that Amerifreight used. Some customers may be apprehensive about trusting their vehicle with a third-party broker, but AmeriFreights high customer service ratings and BBB score should serve as assurance that you are in good hands. Car was in perfect condition brought by the carrier Filip Catalina. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. We provide a buying advantage with verified reviews and unbiased editorial research. CONSUMERS UNIFIED, LLC IS NOT A LENDER. American Auto Transport offers open and enclosed shipping for businesses and consumers across the U.S., plus internationally. When I asked to speak with a supervisor, she said that he would tell me the same thing, but if I needed to "vent", then I can go ahead and speak with the supervisor, Richard. The company has been in operation for upwards of 15 years and holds the highest possible rating with the BBB. Their email specifically said that everything had been confirmed. AmeriFreight communicated the price that I was quoted online was the lowest possible offer and that it was likely to be higher in the bidding process. The company is based in the greater Atlanta area and hosts over 10,000 carriers across the country. I was slammed with several companies and prices all over the place. In our roundup, we named uShip the Best Car Shipping Marketplace. While most drivers opt not to choose the gap coverage of AFta Total Assurance, it's the best option if you want to ensure your car is safe throughout the shipping process. After you post a request to uShip, carriers will bid on your contract, allowing you to find the best price for your car shipment. When we called that number we only got a recorded message to the business itself. He said the drop-off point was gonna be fine and they would deliver out front. The driver answered and expressed to me that Amerifreight had not provided the requested confirmation to him, meaning that a spot on his trailer was not in fact reserved, despite Amerifreight's email stating the exact opposite, and that he would not be able to transport my car. With relatively affordable car shipping rates, 24/7 customer support, and shipping availability nationwide and internationally, Montway Auto Transport deserves a look from almost anyone needing vehicle transport. Once you get a quoted price for car shipping services, call AmeriFreight to confirm the quote and move forward. I would then set an alarm for that time. Terminal-to-terminal shipping: Yes Car shipping insurance is one thing you want to verify for peace of mind when transporting your vehicle. Mercury Auto Transport Reviews. Below, we've listed out the results from our survey: While there are more popular vehicle transport providers on the market, plenty of motorists trust AmeriFreight with their deliveries. The transport broker wont continue to work with carriers that frequently receive complaints or fail to satisfy its car shipping standards. It was like a gift from the universe. AmeriFreight offers an easy online quotes process and highly rated customer service. My car was scheduled to be picked up on June 17th, and the confirmation email I received from Amerifreight actually had the name and phone number of the driver who would be picking up my car, as well as the date of pick-up. They communicated and they had a smaller trailer, so they were able to pick the vehicle up in front of my house in Connecticut. The driver ****** was courteous, professional and stayed on top of communicating with me. The business hours for AmeriFreight are the following: All of these hours are based on Eastern Time. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Amerifreight, Take control of your profile: address complaints and engage with reviews. The customer service was good. AmeriFreight was able to find this company that would drop the vehicle off at a large facility and then ship it on a smaller truck so it can be delivered to their single-family home. For personalized information, you can call the companys phone number and speak to an agent. All Rights Reserved. Our Verdict: American Freight is highly recommended company, but beware of poor customer service. Submit a complaint and get your issue resolved. While AmeriFreight reviews are generally positive, we recommend getting car shipping quotes from a few auto transporters to ensure the best experience and final cost for you. Any carriers that receive numerous customer complaints or fail to live up to AmeriFreight standards are dropped as partners. Sherpa Auto Transport offers aprice lock promise, clean car guarantee, and vets all its carriers. We detect that you are visiting from Italy. But their website is outdated and hard to navigate. With that said, AmeriFreight has been lauded for its responsibility and promptness, and some argue that a broker is more ideal than a direct carrier because it allows the company to source and vet local labor to get the job done as quickly and effectively as possible. Your rates may vary. On June 4, 2023, I had Amerifreight post a bid to transport my car to their network of carriers. We consider online reviews and our own experiences collecting quotes when we rate a company for customer experience. Best Car Insurance For Teens And Young Drivers. BBB directs its services to businesses and consumers in North America. AmeriFreight addresses the three most important areas of shipping a vehicle: price, quality and safety. With all the car shipping options available, it . According to our research, using open car transport with AmeriFreight typically costs anywhere from $800 to $1,600. Discover the discounts and highlights that set AmeriFreight apart from other auto transport companies.. I suddenly wish I had another car to ship! In our 2021 survey of 1,000 auto shipping customers, we found that just over 11 percent used AmeriFreight to transport their vehicles. AmeriFreight reviews mention that it's easy to get in contact with the shipping provider. Its well known for its low prices and excellent customer service. Warranty Round-Ups Best Extended. I was always able to get in contact with [my AmeriFreight agent] through email, text, or on the phone.. The company receives 4.6 out of 5.0 stars since Montway Auto Transport reviews are overwhelmingly positive and the BBB gives Montway an A+ rating and accreditation. I did the move during the peak summer season when lots of people move, so the price was on the higher end. For a sampling of AmeriFreight shipping rates, see the table below. The drop-off took one day longer than it was originally scheduled to take but I was informed that that was a possibility when I booked. If you have car insurance on your vehicle, AFta Total Assurance will cover up to $2,000 of the deductible for damages that occur during these specific situations. A link has directed you to this review. Below, we've listed out data from our 2021 car shipping survey to reveal the industry's average rates: According to AmeriFreight reviews, you'll likely find reasonable rates from the company. One assurance AmeriFreight offers customers is limited price matching. Be aware that you may need to meet the carrier at a slightly different location if they have trouble navigating your neighborhood with the truck. If youre shipping a vehicle, AmeriFreight might be a great option for you, but its important to have all the details before selecting a company to entrust with one of your most prized possessions. Today, the company offers open and enclosed door-to-door car shipping through a network of 10,000 carriers. The entire transport took six days and the vehicle arrived in good condition My interactions with the transport organizer were clear and concise. ConsumerAffairs is not a government agency. Then when they came to pick up the truck, they were very professional and very careful loading it onto the vehicle. Reload the page and repeat your search. Discounted car shipping rates. Company information including number of states services, years in business and if the company is a broker or carrier makes up 24% of the ranking. But it was difficult for them to drop it off where we moved to in California so they set up a drop-off spot. It's also possible to reach out to AmeriFreight via live chat on the company's website, amerifreight.net. Wrong!!!! However, the website doesnt make it immediately clear that any competitor in question must match AmeriFreight in its rankings, i.e. Their rep Gina answered all the questions and had everything. Much much later, after calling Amerifreight again to get updates, I got an update from Amerifreight stating that they would be there earlier than expected. They don't use quotes to mislead people. Accept/deny carrier offer for pickup and delivery timelines and pay deposit in case of accepting the offer. Once we got within the window, Gina called and said that they confirmed the price. Door-to-door shipping: Yes Amerifreight also offers17 years of industry experience, and shipping for motorcycles, RVs, and ATVs. If you arent in a particular rush to move your vehicle, you might find some of the lowest rates with AmeriFreight. While the auto transport provider may not be able to fulfill your request, it's at least worth checking. However, quotes from most auto transport companies can change, especially if you need your car shipped urgently. I wish there was a little bit more communication between the representatives and the carriers on our behalf. If you are transporting a vehicle to Hawaii or Alaska, youll get two bills from AmeriFreight as opposed to one: the first for transportation to a shipping port or hub on the mainland and the second for transportation to the final destination, courtesy of Alaska Auto Transport. The first person I spoke with at AmeriFreight was Melissa and she broke it down very honestly and explained it really well. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. First, we provide paid placements to advertisers to present their offers. Please see our. If you prize an easily navigable online presence in a vehicle transportation company, AmeriFreight may not be the best pick for you. I was stuck waiting for hours for AAA when read more, A and J Towing is a top-rated towing company that provides 24-hour towing and read more, We are the premier provider of Emergency Roadside Assistance and Towing services in read more. They said they were going to be a few days late and then in the middle of transport, they said their truck broke down so it was gonna be a few extra days. Make sure you click Allow or Grant Permission if your browser asks for your location. Nine Must-Have Pieces of Overlanding Gear for Beginners, Toyota RAV4 Hybrid Vs Honda CR-V Hybrid Comparison, The Best Tire Pressure Gauges to Keep Your Tires Happy, How Much Do Windshield Replacements Cost? The price of car shipping varies by season, vehicle, when you need your car moved, and other factors. View Friendly Customer Service - Unreliable t The majority of AmeriFreight car shipping reviews are positive. Please begin by refreshing the page to see if your location populates the Near field. Our content is intended to be used for general information purposes only. In addition to providing auto transportation services for individuals, AmeriFreight works with several car manufacturers and government agencies. 864-635-4879. I was more in contact about the arrival so I can make sure of that. AmeriFreight is located at 417 Dividend Drive, Suite D, Peachtree City, Georgia 30269. Yes, AmeriFreight offers a door-to-door service standard with each shipment. And if youre looking to save moneywhich, lets face it, when youre moving, who isnt?AmeriFreight offers a temptingly wide variety of discounts. THIS IS A LOAN SOLICITATION ONLY. Thank you AmeriFreight! Brandon, the rep, was helpful and professional. Our team carefully examined AmeriFreight reviews online, along with the companys costs, services, and benefits, to see how it compares to other car shipping businesses. She followed up with me and she kept me informed. (770) 486-1010 Business hours Closed Want a quote from this business? She made the entire experience seamless and easy and was extra communicative. According to AmeriFreight, if the steers and brakes aren't working, customers must pay $100. If the car needs to be forklifted or winched onto a truck, then it could cost an additional $200 to $500 depending on the size. Our runner-ups for best auto shipping companies include Sherpa, AmeriFreight, Easy Auto Ship, and uShip. You can use AmeriFreights rate calculator on their website to get a better idea of how much it will cost to ship your vehicle. I had to contact Amerifreight. In the window that pops up, make sure Location is set to Allow or Ask. Enjoy reading our tips and recommendations. Our team had no trouble at all getting quotes from AmeriFreight in a minute or less. Amerifreight made scheduling our transport very easy. AmeriFreight reviews also say AFta Total Assurance is the only gap protection plan available across the industry. That's when drivers should consider adding AFta Total Assurance gap coverage. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I called AmeriFreight & spoke with Maleah **. We used AmeriFreight one time and I chose them two times after that. This is a wide range, but as you can see from the graph below, it falls comfortably within industry averages. AmeriFreight works with thousands of reliable carriers across the country, and its staff can keep you in touch with your driver throughout the shipment process. While many consider AmeriFreight one of the top car shipping companies in the industry, our in-depth research gave a slight edge to Montway Auto Transport. Overall, the process is usually smooth and easy, with over 90 percent of reviewers giving the company a 5.0-star rating. I signed the contract with them, at which time I would put a certain amount of money down and then pay the driver once they arrive out west at the delivery spot. And then, the company dropped the price. AmeriFreight is a ConsumerAffairs Accredited Brand with over 2,200 consumer reviews and a 4.6 out of 5-star rating. AmeriFreight reviews often mention its various discount programs. We consider the company the best option for discounts in the car shipping industry, as you can save if youre a student, senior citizen, first responder, or in the military. Youll pay more if you want faster service. All in all, I recommend AmeriFreight. 25 Companies Reviewed 2,000 Customers Surveyed Our AmeriFreight Review & Methodology We consider reputation, cost, services, and customer experience when we review car shipping companies. Shipping your car via open transport rather than enclosed shipping will also lower your bill. Location & Hours 417 Dividend Dr Peachtree City, GA 30269 Customers should never have to go through that. Representatives are available Monday through Friday from 8:00 AM to 9:00 PM EST and 9:00 AM to 6:00 PM on Sunday. AmeriFreight works with a network of highly-vetted carriers to maintain its standard of customer service. Unsubscribe at any time. So, consumers that are gonna book with AmeriFreight shouldnt take the first offer. You can get open car transport, which is the most economical option, or enclosed vehicle transport for more protection. Because AmeriFreight is an auto shipping broker, you dont have to personally deal with the hassle of lining up car transport services. "[I] got a quote to move a vehicle from Georgia to Indiana. number one junk car remover in atlanta and outsider atlanata area. It's like a deposit, which I do with most things in my life. The company has an A+ rating and accreditation from the BBB. Drivers regularly wonder whether it's better to ship a car or drive it themselves. I didn't have any issues with the drop-off or the pick-up or any issues with damage to the car. The purchase of Extra insurance, (which should not have been needed) and the insurance the carrier was covered under was useless!!! Review Policy . We appr AmeriFreight is an auto transport broker that works with a network of reliable carriers to help consumers transport their cars and other vehicles across the lower 48 states, Canada and a few other select locations. Sherpa holds an A+ rating and accreditation from the BBB and a near-perfect BBB customer review score of 4.9 stars. I had Malia and she was very informative. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. This means that, because it is a third party, the company is not responsible for your vehicles safety and timely shipping during your move. The company received accreditation and an A+ rating from the BBB, and there are thousands of positive AmeriFreight reviews online. I knew it was going to be this day between these hours and they stuck to that. A few customers also mention problems with the carriers. Once they got there, my son was actually FaceTiming me. Credit cards are not accepted for delivery. I got a quote from AmeriFreight on May 14, 2021 for $764. These discounts may not show up in your instant quote, so reach out to an AmeriFreight representative about discounts you may qualify for. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. AmeriFreight prices fluctuate from as low as 50 cents per mile for coast-to-coast transports to as high as $3 per mile for in-state deliveries. They just knew me. Availability: All 50 states, including Alaska and Hawaii. But that might be the transportation company and not AmeriFreight. Plenty of discounts, various shipping services, price-matching, gap insurance, No tracking services, limited contact hours, no international services. My agent had said that they did indeed confirm with the driver that I accepted the offer; because this had turned into a game of "he said / he said," I requested a refund from Amerifreight, which to their credit they issued within 24 hours. When I had a phone conversation with her, she was very positive. They were pretty good. The company amassed over 230 reviews on Angie's List with an "A" and earned Angie's List Super Service Award in 2014. At Motor1.com, we are dedicated to supplying car owners with the well-researched, fact-checked information they need to make sound decisions about auto shipping. AmeriFreight may be an excellent option, but when shipping a car, its best to get car shipping quotes from a few auto transporters before deciding on one. Pay your carrier the remaining amount in cash, cashiers check, or money order. Headquarters: Peachtree City, GA However, some customers say its difficult to find carriers that offer economy-level service. It sometimes feels like we get a little lost because everything just starts coming directly to the consumer, instead of having a little bit more of a transition. The larger city that you're starting in and the larger city that you're dropping off in, the cheaper it becomes because the margin of loss is relatively low. It is wonderful to have a trusted partner when you are moving valuable vehicles across the country. Please rethink the carriers that you use and change the statement that you only accept the best rated, reliable and safe carriers. I felt so much relief. Its also worth noting that in some AmeriFreight reviews, customers say they had trouble booking carriers when opting for the lowest rates. However, this service is significantly more expensive than shipping your car terminal-to-terminal, which requires you to pick up and drop off your vehicle at centralized locations. August 8, 2023 Car Shipping Jazmin at AmeriFreight was on top of the process the entire time, always checked in, answered all of my annoying questions, and seemed to genuinely care about my car arriving safely. Then, you'll be able to compare rates to find the option that best suits your needs. To further reduce costs, AmeriFreight offers the following discounts: Except for the Early Bird discount, which you can combine with any other discount, you can only apply one type of discount per order. Paid listings are not always an accurate search outcome. 401 Westpark Ct Ste 100 Peachtree City, GA 30269-3572, Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? Here are the most important pieces to consider when it comes to shipping rates: The simplest way to determine your auto transport costs comes by getting free quotes from AmeriFreight and other car shippers. AmeriFreight has strong customer reviews on Google and the BBB website. But they had it there in a couple of days at my friend's house. We also like that the companyships trucks, motorcycles, RVs, trailers and boats in addition to cars. Please go to a website that will offer you an honest reflection on Scam on cost!! Your carrier will meet you at the pickup location, and youll sign a bill of lading noting any existing damage on the car. We are well respected in theauto transport industry. Please select the region that you would like to explore today. If your car shipping quote ends up on the higher side, though, it may be smart to look elsewhere. Weve found AmeriFreights Economy rates to be affordable for the industry, but a move from California to Florida will still cost around $900. Especially because of the high price of shipping the car. Gina managed to make what could've been a stre [ More] AmeriFreight Car Shipping - Call or text Gina Dodds 770-676-2093 for discounted rates and excellent service. They're very honest and that's why I continue to go back to AmeriFreight. Amerifreight was the first to reach out. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. While shipping this way requires you to be more flexible about pickup and delivery dates, it is substantially cheaper than other tiers of service. ComplaintsBoard.com is a leading complaint resolution website on the Internet. He looked at the vehicle and checked the gas to make sure it was under a quarter tank. However, only 4.5 percent of reviewers rated the company 1.0 out of 5.0 stars on Google. We want to earn your Trust. The following sections provide additional context on these categories and how AmeriFreight measured up in each of them.

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