guy! Yes, dry cleaning and laundry service are offered to guests. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. We look forward to welcoming you again.Best regards,The Management, Response from The Management on Jul 24, 2023, Dear Nirmal,Thank you for having stayed with us and for your valuable time to share nice experience upon stay at Grand Mirage Resort Bali. Double-check your selected room for the maximum capacity. Our chef always monitors the qualities of the ingredients and the food. By creating an account, I agree to the Expedia, By signing into my Expedia Rewards account, I agree to the Expedia, Grand Mirage Resort & Thalasso Bali - CHSE Certified, url importing http://www.travelocity.com/Nusa-Dua-Hotels-Grand-Mirage-Resort-&-Thalasso-Bali---CHSE-Certified.h78584-p2.Hotel-Reviews?rm1=a2&, There was an error importing /Nusa-Dua-Hotels-Grand-Mirage-Resort-&-Thalasso-Bali---CHSE-Certified.h78584-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Nusa-Dua-Hotels-Grand-Mirage-Resort-&-Thalasso-Bali---CHSE-Certified.h78584-p2.Hotel-Reviews?rm1=a2&, To finish creating your account, please click the link we just sent to. The hotel has a large outdoor pool, kids' pool and Balinese spa facility. Was refused. Rollaway/extra beds are available for USD 600000.0 per day. Balcony Free WiFi, Private suite Little bit of a trek to the family friendly hotel with my grand children but a great walk. Be aware that none of the pools have fences and the whole area is very open so you really need to be very aware of where your small children are, even if you've signed them in to kids club. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. language, whether its just a rating or contains comments as well, etc.). Please advise your unpleasant stay.Best regards,The Management, Dear Lorrie,Thank you for staying with us. Someone else commented and I agree that the breakfast in the main building has a larger variety than the breakfast in the family paradise area. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. A full-service spa, 7 restaurants, and 3 outdoor pools are all featured at this luxury resort. Plenty of Dear MadeInOz, Thank you for staying with us and taking your time to review Grand Mirage Resort on TripAdvisor. The food was terrible guys.. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. A nightly turndown service is provided and housekeeping is offered daily. Butler. The Wi-Fi is exceptional around 99% of the hotel. I completely understand that they are finally coming back from the Covid shut down. Dear Curiosity813945, It is such a pleasure to read your review on TripAdvisor. 225 m We really enjoyed the food in the main wing, so many options and my opinion a better offering than the family wing. Very good breakfast and excellent service. We look forward to welcoming you on next time. Very happy with our choice of venue; pools are great and we have a good choice of in-house bars and restaurants (although we did go over the road to Black Toms to watch the Matildas!). We would like to apologize and we are terribly sorry to hear that we fell short of your expectations as this is certainly not the level of service that we aspire. Available in all rooms: 152 out of 1001 reviews" ", Rating 4 - Poor. It makes all our hard work and effort worthwhile and we believe it will encourage our team to consistently deliver more excellent service to the guest.It will be our pleasure to host you again and please feel free to contact us directly should you need any assistance planning your next stay with us.Best Regards,The Management, Response from The Management on Dec 16, 2022, Dear Michael,Thank you for staying at our Resort and for taking the time to share your further review. I do believe that this is also reflected within the level of service that our guests have received. And, the rostered activities shown on the posters? Pratama No 74, Tanjung Benoa 80363 Nusa Dua - Bali, Indonesia, 80363 Nusa Dua, Indonezja - wietna lokalizacja - poka map 7,9 Dobry 582 opinii Breakfast was amazing - lots to choose from. Thanks to all of you for your hospitality and for waiting on us so graciously. Pools were great -Water park was a massive hit with our 5yo. The all inclusive incentives package is designed for professionals. Buffet breaky was terrific. Any deposit paid will be refunded to the original card. Electric kettle We have shared your valued opinion with our team. Guests are required to show a photo ID and credit card upon check-in. Jukung Grill - This beach restaurant specializes in seafood and serves lunch and dinner. Because there are so many activities in and around the hotel for kids, it was easy for either my husband or myself to play with our 5yo while the other hunkered down in the room with the 3yo. 32-inch LCD televisions come with premium satellite channels. Please inform us your feedback.Best regards,The Management, Response from The Management on Apr 19, 2023, Dear Bahareh,Thank you for staying with us and enjoyed the hotel facilities and service delivered by our staff.We look forward to be at your service agian.Best regards,The Management, Response from The Management on Mar 24, 2023, Dear Emily,Thank you for choosing Grand Mirage Resort & Thalasso Bali as your preferred destination and truly appreciate your compliment on our facilities and services provided by the staff that has been successful in making up your trip at the end was amazing. Other recreational amenities include a waterslide and a fitness center. Children 12 and above are considered adults at this property. Expedia and the Airplane Logo are trademarks or registered trademarks of Expedia, Inc. CST# 2029030-50. " 07/21/2023 " Fantastic food and great staff " 07/21/2023 Cuisines: Chinese, Pizza, Seafood, International, Indonesian, Asian Seasonal Tastes #73 of 234 Restaurants in Nusa Dua 104 reviews Kawasan Pariwisata Nusa Dua, BTDC Lot N-3 The fees and deposits listed below will be charged at the time of service, check-in, or check-out. They still remained there until I went out to get them myself. Your positive reviews of our service and facilities means a lot to us as we managed to leave a memorable impression during your special occasion. Lots of additional activities for the kids including foam parties, fairy floss, movies. Guest Relation Executive. They didnt do any with the kids. Late night fare is available from 24-hour room service. Thank you for staying with us. Does Grand Mirage Resort & Thalasso Spa - Bali offer any business services? JCB, Grand Mirage Resort is well known as family friendly resort in Nusa Dua area that is the reason why we have many family activities around the resort. Reviews are most valuable when they are original and unbiased. 42 m 52 out of 1001 reviews" ", Rating 2 - Terrible. Private Bathroom Free WiFi, 42 m An announcement from the Customer Help Desk brought our man to us. Grand Mirage Resort & Thalasso Bali is located on the tip of Tanjung Benoas Nusa Dua Beach. Old and worn out rooms. She spoke about it for ages. 2023 Expedia, Inc., an Expedia Group company. Please rest assured that we always do our best to make your stay memorable.We cannot wait to welcome you again on your next visit.Best Regards,The Management, Response from The Management on Jun 13, 2023, Dear Renni,Thank you for staying with us and glad to learn that your stay was satisfaction.We look forward to welcoming you again.Best regards,The Management, Dear Bernard,Thank you for staying with us and we look forward to welcoming you again.Best regards,The Management, Response from The Management on May 31, 2023, Dear Karen,Thank you for your kinds words and the time you took to share them with us. We really proud that we had been successful in setting up your wonderful Bali holiday.We are more than happy to welcome you again! In 2017 we stayed in the Family Paradise but wanted to try out the main wing this trip. Apologize that your stay was not satisfying. In most hotels that we've traveled to for work, room service is usually a minimum of 45 mins, sometimes even an hr. We are glad that you loved your stay with us.The complimentary airport transfer only available for All Inclusive package direct booking from our web.We have noted your feedback carefully.We hope the issue will not draw you from coming back to Grand Mirage Resort.Best Regards,The Management, Response from The Management on Apr 25, 2023, Dear Shuji,Thank you for staying with us. If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. There was no air conditioning system in dining area and it was too hot and humid. Pets and service animals are not allowed at Grand Mirage Resort & Thalasso Bali - CHSE Certified, Electrostatic spray is used for disinfection, Staff temperature checks are conducted regularly, Temperature checks are available to guests, Commonly-touched surfaces are cleaned with disinfectant, Property confirms they are implementing guest safety measures, Staff wears personal protective equipment, Protective clothing is available to guests, Food service has been amended for enhanced safety, No shield between guests and staff in main contact areas, Guests are provided with free hand sanitizer, Property confirms they are implementing enhanced cleaning measures, Individually-wrapped food options are available, Individually-wrapped food options are available for breakfast, Number of children who can stay free - 2, Gap period enforced between guest stays - 24 hours, Airport shuttle fee: USD 40 per vehicle (one way), Early check-in is available for a fee (subject to availability), Late check-out is available for a fee (subject to availability), Grand Mirage Resort & Thalasso Bali Nusa Dua, Grand Mirage Resort Thalasso Bali Nusa Dua, Grand Mirage Resort Thalasso Bali CHSE Certified, Grand Mirage Resort & Thalasso Bali - CHSE Certified Resort, Grand Mirage Resort & Thalasso Bali - CHSE Certified Nusa Dua. Located on the southern coast of Bali, in the Tanjung Benoa - Nusa Dua resort area, the Grand Mirage Resort, and Thalasso Bali Spa is a 5-star resort with awe-inspiring Indian Ocean views. Private entrance Beds feature down comforters and premium bedding. Lots to do. if the writer is claiming to be someone else). However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. No signal problems and extremely fast speed, which made it easy to keep control of work related issues. Please see our partners for more details. All cribs and extra beds are subject to availability. We look forward to welcoming you again!Best regards,The Management, Response from The Management on Apr 14, 2023, Dear Matthews,Thank you for your time to review our resort. Air conditioning Excellent breakfast buffet Its far from most attractions and shopping, but not too much of a bother just use the bluebird taxi on the app. The rooms were spacious and clean. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Certain services and amenities may be reduced or unavailable as a result. LUXURY BALI RESORT. Again, I thank you so much for your visit and look forward to welcoming you back at the resort. Free WiFi, Entire studio Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Our rooms were tidied daily with fresh towels. American Express, Which room amenities are available at Grand Mirage Resort & Thalasso Spa - Bali? The food in this hotel is absolutely sensational! We do hope to welcome you back at Grand Mirage Resorts and ensure you will get an excellent experience with us. Balcony Liked: Cleanliness, staff & service, property conditions & facilities. or a sacred indoor wedding? Reservations are needed for massage services and spa treatments. Grand mirage is the only place in Bali we will stay and will definately be back! Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Jl. The balcony was also large. Order nasi goreng (fried rice) came cold. We cannot wait to welcome you again on your next visit.Best Regards,The Management, Traveled with family and small children, Traveled with group, Response from The Management on Jul 3, 2023, Dear Janine,To hear that your stay with us was impeccable makes me delighted. With 63 suites and pool villas, 5 star facilities, spa and authentic dining experience, The Grand Bali Nusa Dua is an ideal haven to escape, unwind and enjoy peace of mind. We cannot wait to see you again at your fourth stay.Best regards,The Management, Response from The Management on Jul 21, 2023, Dear Michael,Thank you for staying with us. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Own or manage this property? For reservations, contact the resort before arrival using the contact information on the booking confirmation. Balcony Set on the southern part of Bali, Tanjung Benoa - Nusa Dua resort area, Grand Mirage Resort and Thalasso Bali spa is blessed with a hypnotizing view of Indian Ocean. Improve this listing Property amenities Free parking Free High Speed Internet (WiFi) Pool Fitness Centre with Gym / Workout Room Free breakfast Beach Bicycle rental Babysitting In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. Please feel free to contact us directly should you need any assistance planning your next stay.Best regards,The Management, Response from The Management on Apr 17, 2023, Dear Shannon,We are more than happy to learn that you loved your stay with us. With lots of choice! We recommend calling ahead to confirm details. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. All rights reserved. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. Location wise the hotel was great for us, you walk out onto the street with a number of lovely restaurants, the other side is the beach. The staff was extremely friendly, I have a nut allergy and everyone was extremely helpful at each meal to keep me safe. Balcony The only one we ended up participating in was the turtle release, where they brought baby turtles down to the beach and saw them off into the ocean - I think this excited both kids and parents! Best Regards,The Management, Response from The Management on Nov 1, 2022, Dear Satra,Thank you for being our loyal customer.Your Feed backs are very much valued and I appreciate your comments regarding our staff customer service.We do regularly maintenance of our property and change the menu periodically.Stay tune and see you again soon!The Management, Response from The Management on Oct 21, 2022, Dear Alfredo,Thank you for staying with us and enjoyed your stay at our resort.Hope we can be at your service again in the future.Best regards,The Management, Response from The Management on Oct 17, 2022, Dear Ian,It is an honor for us to receive such a review like the one you have posted. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. Best Regards, Fabian Anders General Manager. He might want to rather be more polite not rude and listen to what my compliant was about the over charges. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. 43 reviews Jl, Pratama no. HHRMA Hotel Bali - Revivo Wellness Resort. Panorama Lounge - Overlooking the ocean, this lobby lounge specializes in international cuisine and serves light fare only. Rejected it Polar opposites this time. front and that is really beautiful. Best Regards, Fabian Anders General Manager, We stayed All Inclusive for two weeks. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Garden view Food choices limited. There is literally something for everyone!! Free WiFi, Available in some public areas: I would have given an Excellent but unfortunately the manager on duty spoilt my last day so I gave a lesser score based on this. anywhere in the resort, have meals at any one of their four restaurants and even. We had a two room suite, but once we confirmed our 3yo was sick, we requested for and got a cot (FOC) sent to our room so she could sleep with us, and we were able to have a doctor come to the room to check her out and prescribe meds. Claim your listing for free to respond to reviews, update your profile and much more. To edit a review youve already submitted, contact our Customer Service team. The staff were helpful, kind and professional, but the hotel itself was rather dreadful! We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Having people by Beach on hotel property haggling you is not a good look.
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