She took the time to listen to my concerns, do an extensive exam, and provide a wonderful plan to help me establish the best treatment and care for my vision going forth. I trust her completely. They do not smile or greet you. Always a pleasure to visit General Optical. But it's size is what makes it feel so warm and inviting. The Dr. is both thorough and descriptive. Eye exam. I trust her judgement completely. Quality and convenience! She was conscious of my budgetary constraints when prescribing antibiotics, which I appreciated. That was the thing that convinced me that it was time to make a change. Really great folks here, the shop is small and the glasses selection is great but limited by the available space. This practice does everything right and they ar Dr. Great service for routine eye checkup. With a diverse range of product families (Acuvue Oasys, Acuvue Vita, Acuvue Moist) catering to various vision needs, including astigmatism correction and multifocal options, Johnson & Johnson Vision ensures that patients have reliable solutions that meet their specific requirements. She was very knowledgeable and I felt comfortable under her care. Friendly, professional staff. I also was very impressed by her team's insurance savvy. Optometrist, Crystal Klaahsen welcomes you to visit her in Staff was courteous & professional. This office has the best pens. Amazing doctor.. everything you could want, great doctor, good communicator .. Unparalleled customer service with a friendly atmosphere. I wish she would be my clothes stylist. The whole staff worked with me to take full advantage of my vision insurance at the end of the year, and I was able to get new prescriptions for my current frames and am set to get a second set of frames and prescription when my insurance rolls over on January 1. I moved out of the area and I still come back to Porter Square for my eye exams. Get Directions Make an Appointment View Location. WebPorter Square Eye Associates. Eye care portion of visit was great too! It's always good going to see Dr. Klaahsan! If you live or work in the Cambridge area, I highly recommend you go to General Optical. MIght want to add a third gender option to survey as 'other'. Porter Square Eye Associates Inc in Cambridge, MA - Medicare I love this place! When i asked for a copy of the printing option she declined until i insisted. Best service. Anytime I have had an eye issue she has fit me in one the same day. It was very unprofessional. I'm always happy to come here. The staff are amazing friendly and helpful it's always a pleasure seeing the staff . Highly recommended! They are also incredibly efficient. Incredible patience, kindness, and expertise. I have had many refractions and eyeglass fittings over the years. Very clean, kind, and knowledgable environment. Diane gave me all the time and support I needed - which was substantial, she was patient and demanding, and I left convinced I wouldn't repeat last night's problem tonight. The staff is amazing. Always a pleasure to visit General Optical. As always, very professional and knowledgeable. My experience at General Optical Co. was great! At Porter Square Eye Associates, patients have many options in finding the right type of contact lens for their vision correction needs. Professional and personalized. She is patient understanding and excellent in her diagnoses. She has seen me several times and is fantastic about talking to her patients personally. 4.9 (969 ratings) 1 Erie Ct Suite 6140 Oak Park, IL 60302. I have been a customer at GO for over 30 years and keep going back for its expert, friendly service and top of the line optical wear. Convenient location, friendly and competent staff and most of all Dr. Klaahsen. Extremely descriptive when I asked questions and listened to my needs. For the price of the frame I got from you, I got the entire package including frames, lenses and lens coating at another optician. New glass Staff was courteous & professional. All the staff was really really nice, professional, and friendly. Our Practices - AEG Vision I cannot say enough about the entire staff and their selection of eyewear is pretty fabulous too! The selection of glasses is great, too. This is the friendliest and most competent opticians I have ever been to. What really stood out was after the eye exam when I was considering buying glasses. Excellent service. General Optical Co. is a great and easy eye doctor service in Cambridge. Dr. Klaahsen was very thorough with the eye exam. Dr. Klaahsen is organized, knowledgeable, efficient, and concerned that her patients get the best care possible. Always a pleasure to get an eye exam! Everyone was very attentive and ready to answer any questions I had. I felt like I had walked into a friendly neighborhood establishment, where everyone also happened to be extremely good at what they do. Dr. I'm new to the area and found her based on location to my home as well as good yelp reviews. Diane and colleagues make shopping for new glasses a pleasure, and having an optometrist on site (Dr Khlaasen) is a wonderful convenience. Everyone was friendly, thorough, competent and Dr. Klaahsen took the time to answer our questions and explained everything well. Very friendly, knowledgeable, & professional service. The material provided on this site is for informational purposes only. Amazing as always! What more do you need? As a way of making the office friendly to transgender and non-binary people, I'd love to see intake forms (and this survey) updated to reflect gender identities other than male and female. I recommend them warmly. My appointment ran efficiently, on time, and I still felt I received the appropriate time, care, and attention. I love Dr. Klaahsen and the staff is super frie Dr. Klaahsen is the best. Well, after many years I needed glasses and was looking forward to supporting my local business and made an appointment with General Optical. I called early in the morning on Tuesday complaining of eye pain and they got me in first thing. When I had other eye emergencies I was quickly helped; the office always allowed me to come in for day-of service. Appointments are always on time. The NPI number of this provider is Very helpful and professional. General Optical is my 1st choice for eye care whether it be for new glasses or for eye exams and for additional care. Entire staff is great. My eyes thank you and I will never go anywhere else! Great service, extremely thorough and professional. Thanks! I recently had my second annual eye exam and contact lens fitting with Dr. Khlaasen, and I will happily continue to trust her with my eye care. Dianne O is my favorite eyeglass "{stylist". They always fix me up immediately, with a smile. All aspects of my visit with Dr. Klaahsen were outstanding! Inspires confidence. I have gotten my glasses at General Optical for about 30 years. Glaucoma screening. Everyone at General Optical seems earnestly to desire to make my glasses work for me, even providing a second exam when I had problems with my vision that I had hoped new glasses would remedy. Staff is very friendly. Such a great crew! I know you already. She wanted me to see how they felt before going forward with the others. Her office accepts new patients. Excellent service. Dr. Klaahsen is very professional and thorough. View Map, Crystal and the staff at General Optical are helpful, friendly, and smart. I love General Optical! OVERVIEW. Find great things to do Porter I've been going there for years and have never been dissatisfied. I highly recommend them. Our proprietary technology evaluates and aggregates some of the most recognized online review and rating websites. Although I have moved out of Cambridge, I come back every year for my exam. I'll stick with general optical. Excellent Service; Doc Listens to Her Patients! Its a nice, local operation with a very helpful/friendly staff. Wonderfully knowledgeable, pleasant, and fun doctor! Very impressed with every staff member here, especially Dr. Klaahsen. Very thorough, knowledgeable and efficient. Dr. Klaahsen and team are incredible - patient and encouraging with my son and warm and caring all at the same time. I take great pride in giving my guests the best service in my professional career in the hospitality industry. Friendly, efficient, very competent. I had a great experience at General Optical Co.! General Optical spends all the time you need with them to give you the best eyeglasses or contacts that can be found anywhere. My entire family goes here now for exams as well as advice and eye glasses. Definitely would recommend to a friend. Written reviews underwent an editorial approval process. They're great! The doctor gave such good advice and was super personable but at the same time very efficient. I have had such a wonderful experience working with you and your staff. Outstanding exam-to-glasses service and quality You are just the best. I had been going to the same Optometrists for a long time. Incredible professional people, the best eye doctor. Porter Square Eye Associates - Porter Square - 2 visitors They have a great selection of frames and excellent customer service. This office has the best pens. I love General Optical! Knows the details without coming across as being in her own eye-care world. Porter Square Eye Associates - Optix-now Great doctor; cheerful and competent! Highly recommended. They even sent me home with enough contacts to get me through until my contact order will come in. It is no wonder Dr Shingleton speaks so highly over her. The optometrist was caring, professional, efficient, and --very nice! Her staff are all really nice and helpful. She has always been efficient in scheduling, on time when I arrive, and informative during appointment. I couldn't be Dr. Klausen is a extremely professional and tho Great office and people! Top shelf service and great people. All the staff members were very cordial and professional. Porter Square Eye Associates Inc. - Facebook General Optical is the best place in town for eye exams and eye glasses/contacts. In addition to the great care I receive, I am always impressed with how efficient and quick my appointments are. Both the Doctor and her staff are very friendly and explain things very clearly. She was extremely nice and friendly. This place is Great! Dr. Klaahsen did a great job with the exam. Prescription. I and my whole family feel very well cared for by her. Having contacts in stock is a huge win. Very friendly and knowledgeable doctor and staff! I have complete confidence in her skills and in her thoughtful insights. I was able to get a last minute appointment the same day. Even the Rxs from the offices of eye surgeons were inferior to those of Dr. I have a complex RX and wear multi-focal glasses and daily multi-focal lenses. The doctor was great and very casual. I can't say enough good things about Dr. Klaahsen. As a result, I cannot recommend that anyone get their eyes checked at the office. She is patient, thoroughly explains each step, and provides helpful feedback throughout the exam and upon her diagnosis. Willing to go out of their the way to figure out confusing insurance. Super friendly and efficient. Kind, thoughtful, helpful staff. However, even though I have had to call and come pick up new trial lenses enough for the staff to recognize my name, the entire office has been beyond nice, kind, and incredibly helpful. Dr Klaahsen is an unusually intelligent person who knows her field well and has good judgement. My frames are just what I wanted and they seem almost indestructible--and very comfortable. Good listening, excellent follow-up. Friendly, honest, and relatively punctual eye exam! Combined with our listing quality criteria and the written reviews submitted by Optix-now users, we generate a score for each business in our database. Doctor and staff were very nice. Now I look forward to these visits. I have been wearing eyeglasses since 1949. I am so happy to have found General Optical because they are amazing and local! Professional. I go to them even though my medical plan does complains that they are not in my network. Dr Klausen and Diane are wonderful. I was particularly impressed by the retinal scanner. Dr. Klaassen was also very professional and very personable and open to answering my many questions about her interpretations of the tests, next steps, eye functions in general, and expectations regarding my potential cataract surgery. Everyone is very pleasant, caring and professional. The whoel staff is very professional. Dr. K was fantastic with my son - helping him feel really comfortable with the eye exam and the entire process (even dilating his eyes!) I am happy that I found her and the staff and appreciative of the eye care at General Optical! It was very easy to schedule an appointment online, and both the doctor and the woman who helped me pick out glasses were very friendly and helpful. Excellent selection of frames and lenses. This was a very nice appointment, very good with people. Highly recommended. Business Mailing Address. They saw me on time! Staff were super friendly and taking great covid precautions. Never have to wait. Great visit as always! I hadn't had an eye exam in many years so the almost total use of digital equipment was quite the revelation. All my life I've walked past your store and admired the window displays and general "home town" vibe of the place. I really like the doctor and all the staff. Thank you again GOCo! I went in for an eye exam thinking I had allergies irritating my eyes and she diagnosed and treated an eye infection. Worth every penny, especially the personal attention! She was very patient toward my indecision on frames (i was probably deliberating for a good thirty minutesit's an important fashion decision!) Business mailing address can be used for mailing purpose only, for visiting purpose patients need to refer above mentioned address. Porter Square Eye Associates - a quality provider of vision care and optometry services in Cambridge, MA. I have and will recommend this wonderful store Best service. Staff and Doctor are warm and make you feel comfortable. We are fortunate to have this wonderful resource in our community. They had me sign that I had received their HIPPA practice statement without actually receiving that statement and when I pointed out that I can't technically sign it, they said that if they didn't start with the pre-tests, I may not get to be seen that day. Very thorough in the description of the issues with my eyes. and offers a wide selection of current, fashionable frames. Color contacts. I found the doctor to be a bit overbearing. Have been coming here for year Krystal is an excellent practitioner. I've been a satisfied customer for 13 years. I was there for the first time last week and I couldn't have had a more positive experience. Contact lens and glasses. Would definitely recommend and come back again! Equipment was state of the art. Very thorough exam, thoughtful discussion of issues, sensible recommendations as well as super thoughtful people who hold to the highest standards and always think first about the best needs of their patients/clients. Go visit Dr. Klaahsen - she's great! When sele patient-centered eye care for kids and grownups, professional eye care with excellent service. It was all very easy. Dr. Klaahsen and her staff are professional and caring people. It kind of soured the whole experience for me, so I probably won't come back even though I liked the optometrist herself. Came in for a yearly eye exam. Oh, by the way, there is free parking behind the building! They know what they are doing and their advise was truly appreciated. Highly skilled, highly professional, inviting, an all-around pleasant experience with people who truly know how to take care of your vision. LOVE this practice! Dr. Klaahsen takes her time and isn't just rushing through to get to the next patient. The staff is so kind and wonderful to work with, and Dr. Klaahsen is amazing!! Very Professional and Personable! You all do a great job. If you're looking for friendly, efficient, and high quality service, look no further than Dr. Khlaasen and the rest of the team at General Optical Co. fast, clear, professional & friendly. Their own parking is a nice plus. The entire staff and Dr. Klaussen offer great and friendly service. New glasses arrive in a timely fashion . Got in and out very quickly, all staff were very nice and helpful. Dr. Klaahsen did a thorough exam and a glaucoma test. I always enjoy going in for my annual eye exam. Dr. Klaussen is the best eye doctor Ive ever had. I had a great first experience at General Optical. Color contacts. We switched to General Optical on recommendation from a family member. Someone recommended I go to General Optical as it was a convenient location with super friendly staff, state of the art equipment and a very knowledgeable, thorough and welcoming doctor. This place has a great team that makes you feel right at home and comfortable! warm,caring, capable, knowledgeable, professional. Dr. Klaahsan examined and evaluated my eyes in an efficient and personable manner, and she clearly communicated each stage of the examination process and answered all of my questions. I felt welcomed there and even though my appointment was near closing time, I never felt pressured to leave. Was referred for Lasik as I was a good candidate and that was a great decision. They adjust to different light conditions, reducing glare and filtering harmful blue light, enhancing visual comfort and protection. I have recommended to friends who do not live in Cambridge and they travel from Newton, Brookline, etc to come to General Optical. The contacts are giving me great vision and the single vision glasses are a great improvement over the prescription I got from a different optometrist 3 months ago. I was recommended to General Optical by a colleague when I moved to MA. Porter Square Eye Associates, Inc., Cambridge, MA The principal doctor was on vacation so I was checked by a visiting doctor. I find the service and atmosphere at General Optical to be superb. It was my first visit; everybody was very friendly, they explained all the tests during the eye exam and answered all my questions. Friendly and quick service with a highly competent staff. Fantastic experience. PORTER SQUARE EYE ASSOCIATES - YourLens The staff was very helpful and listening to my Great service. Dr. Klaahsen is expert and patient and kind. I posted this on yelp: I've been searching for a good eye doc in the area for some time now, and I've found her! Fantastic optician. The combination of professionalism, cheerfulness and plain common sense is a wonderful thing. Porter Square Eye Associates Inc in Cambridge, Massachusetts Will follow-up until customer is satisfied. Everyone is extremely courteous and professional. Perhaps the best service is the eye wear fashion advice -- having someone who cares about the way I look and about how happy I'll be wearing the new glasses take the time to evaluate the various frames for fit and attractiveness is incredibly helpful.
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